What is Caterfood?

Caterfood is an online catering delivery site that helps you find and order online from Singapore and Malaysia's best catering options. We work with the top caterers and restaurants with catering menus to offer a varietyof convenient options to order from on our platform.

How does Caterfood work?

It's easy to place an order on Caterfood. Simply browse our catering partners, view their menu and pick your order, and checkout online. You can pay online or by invoice if you have a corporate Account with us. Once we recieved your order, we pass on all the details to the caterer and liaise with them to make sure your oder goes off without a hitch.

Do I have to pay extra when ordering through Caterfood?

No. You wil pay the same price as when ordering at the caterer directly. There will be no extra charge for ordering through Caterfood

Can we change our order?

We understand plans change. In the case you need to adjust your order, contact our support team by email. Our catering partners need advance notice to prepare additional menu items, so try to make these changes as soon as possible.

What if the food's late or there's something wrong with our meal?

We hold high standards for our catering partners, with emphasis place on food quality and timelines. If an order is late or incorrect, we'll do all we can to make it right.

What is the refund policy for orders made online?

If an order is cancelled by the caterer or Caterfood, we will refund the full order amount back to you, using your same payment method. If an order is cancelled by the customer before the cancellation deadline, we will refund the food order as well. The cancellation period is determined on a caterer-basis and can be found on the caterer's menu and your order confirmation email.